Company
Utility Warehouse is a FTSE 250 organisation which has established itself as the most trusted supplier of utility products in the UK. Utility Warehouse is the only genuine multi-utility operator in the market providing gas, electricity, landline, broadband, mobile & insurance products and services to households and businesses nationwide, all on one single monthly bill. With over 600,000 customers the organisation has grown through a philosophy of offering savings, simplicity and service. Customers enjoy a number of advantages, including membership of a discount club, and a unique CashBack reward system on everyday shopping. The organisation does not advertise, preferring instead to invest in customer services and to keep prices low. Utility Warehouse has predominantly grown through a network of over 45,000 partners who operate as lead generators and advocates for the organisation. These partners come from a range of personal and professional backgrounds, and actively take it upon themselves to promote and recommend Utility Warehouse to friends, families and their professional networks. Trust between these partners and the organisation is crucial, and ensures that customer service and satisfaction are consistently prioritised.
Background
Utility Warehouse is an energetic and entrepreneurial challenger in a market traditionally composed of monolithic, slow competitors. In the utilities market, it is difficult to compete on the quality of the product and therefore establishing a strong value proposition is crucial to avoid a race to the bottom on price. Utility Warehouse has established itself as the most trusted brand in its sector, winning accolades from industry publications and consumer advisory guides. Customer service is at the core of their business ethos and another way they differentiate from their competitors; 93% of customers would recommend the organisation to a friend. By establishing a best-in-class experience for the consumer, Utility Warehouse commands a strong market position in an age where technology makes it increasingly easy to access information on consumers’ experiences. The organisation is well-placed to capture an increasingly large portion of the £52bn market that they operate in. By staying true to their values of trust and service, Utility Warehouse is the only major provider in the market to be both growing and profitable.
Utility Warehouse has an adaptive, agile, fast-paced culture which has enabled it to grow rapidly. The management team has expanded over the last two years as part of the growth strategy with significant hires in technology, legal, marketing, and finance. These hires and the rebuilding of the platform will enable the company to grow to two million customers over the medium-term. Utility Warehouse operates at high-transactional scale, processing large volumes of data. This presents new opportunities to understand customer behaviours better and to create an improved customer experience as a result.
Opportunity
With ambitious product plans for the future, it is important to have a solid foundation to enable growth for the business, allow innovation and achieve rapid time to market. To realise this, the underlying platforms and systems must be designed to be flexible, modular and resilient.
You will join our Insurance team tasked with designing and building the insurance platform from the ground up to enable new opportunities to our insurance product and services.
The platform will be a set of simple and intelligent APIs built using microservices and event driven architectures. Internally, the decision and rating engines will leverage integration with numerous 3rd party systems to provide quotes, offer addons, allow policy uptake and operational management.
Key responsibilities
Key requirements
Hangout with engineering manager, pairing interview and whiteboard (non-algorithmic)
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Distributed Systems Engineer - to help us build a public, decentralised, blockchain-backed legal agreements network
London
£40,000 - £80,000 plus options (ESOP).
Relocation package available for the right candidate. This role could also be based in our Edinburgh office.
Candidates currently based outside of London or Edinburgh must indicate their preferred location and willingness to relocate in their cover letter.
We are looking for kind, talented software engineers to help us make smart iterations on our legal agreements network as we deploy successive test networks.
Monax were pioneers of permissioned blockchains and smart contracts and we are building our Agreements Network to allow new and more efficient forms of legal transacting.
Exploiting the benefits of various decentralised, distributed, and masterless technologies - chiefly Hyperledger Burrow, which Monax built from scratch and still maintains based on the Tendermint consensus engine.
You will have the chance to work on a system that has distributed consensus and validation in a low trust environment at its heart and offers very interesting challenges, these could be:
Working with our CTO on our Node Distribution Team you can expect to quickly own significant parts of our stack, and make decisions that will affect the company’s future viability in a fast-moving space (public permissioned consensus networks). You would also work closely with our Product Team who are responsible for building the foundational smart contracts, the business process modelling engine that drives the Agreements Network and also our particular front end (the network is open to extension by any of our co-founders however).
Your role will give you the chance to work across all teams in the business and it will also give you the opportunity to leave your mark in a growing industry, where you need to evaluate existing best practices and apply them to new technological paradigms and new programming languages. Navigating between the hype, the detractors and the zealots we believe there is real value in our approach and we intend to prove it.
You will join a business building a genuinely novel system, that in part intends to create an entirely new market by enabling legal products that challenge existing legal services.
This role would suit a talented software engineer, with solid technical skills in and a minimum of 3-4 years of software development experience. We are also open to engineers who can bring significantly more experience to the role. If you are a good match for Monax, we are willing to create a role that suits you.
Who do we need? Someone who has:
It is crucial that you are able to take part in forceful yet respectful technical discussions with colleagues and that you are able to change your mind about something if required, and also are able to change other’s minds.
Real things you might work on:
What can Monax offer you?
Extremely marketable blockchain and cryptocurrency skills.
The chance to make blockchain systems live up to their hype by making them highly operable, our network will be operated peer-to-peer by many parties and this needs to be as painless as possible.
Experience in blending distributed, decentralised, and centralised systems. To spend time working on something foundational at the level of a network architecture.
The chance to spend time thinking ‘around the software’; about law, economics, and game theory.
You will have a high level of autonomy. The business has just enough hierarchy, consensus and individual project responsibility (c.f. design-by-committee) favoured over diktats.
Flexible working - the successful candidate will be based in our London or Edinburgh work space primarily, but there is scope for flexible working and choosing your own hours and place of work when established.
Relocation assistance is available for the right candidate.
Who will you be working with?
Around fifteen people in our passionate cross functional team, including time with:
About Monax
Monax would like to build a better system for contracting for the good of humanity and other forms of life. To learn more please visit:
Monax Website
Agreements Network
Hyperledger Burrow