Reliability Engineer (Software)

MISSION : Your mission will be to ensure that Agricool's cooltainers operate as designed to deliver best of class taste and yield. Your responsibilities will include :

• You will handle software and hardware outages of production systems in a timely manner, document those incidents and communicate about them transparently
• Fix issues at their root origin, help design and architect systems to minimize risk in production environments
• Continuously improve the monitoring & alerting aspects of systems and services from an operations perspective
• Apply state of the art security practices to ensure cooltainers systems and services are protected against intrusion and malevolence
• Help build necessary tools & infrastructure to grow the operations and support team to handle very large fleets of cooltainers
• Work closely with the product teams to improve the reliability, resilience and security of the cooltainers systems
• Define and implement with the support and operations teams processes to interact with the cooltainers systems and provide remote assistance to on-site teams

REQUIREMENTS :

• Problem-solving mindset, appetite for diagnosing various classes of complex problems
• Very good knowledge of the linux kernel, including the network stack
• Good knowledge of at least one scripting language (shell, ruby, python, etc.)
• Experience with at least one IT automation platform (Chef, puppet, ansible, etc.)
• Software polyglot: ability to read and understand advanced Java, C++, golang, TypeScript, etc.)
• Ability to jump between various technologie, open-minded and believing in the "right tool for the job”
• Hardware and micro-electronics culture