MISSION :
Your mission will be to ensure that Agricool's cooltainers operate as designed to deliver best of class taste and yield. Your responsibilities will include :
You will handle software and hardware outages of production systems in a timely manner, document those incidents and communicate about them transparently
Fix issues at their root origin, help design and architect systems to minimize risk in production environments
Continuously improve the monitoring & alerting aspects of systems and services from an operations perspective
Apply state of the art security practices to ensure cooltainers systems and services are protected against intrusion and malevolence
Help build necessary tools & infrastructure to grow the operations and support team to handle very large fleets of cooltainers
Work closely with the product teams to improve the reliability, resilience and security of the cooltainers systems
Define and implement with the support and operations teams processes to interact with the cooltainers systems and provide remote assistance to on-site teams
REQUIREMENTS :
- Problem-solving mindset, appetite for diagnosing various classes of complex problems
- Very good knowledge of the linux kernel, including the network stack
- Good knowledge of at least one scripting language (shell, ruby, python, etc.)
- Experience with at least one IT automation platform (Chef, puppet, ansible, etc.)
- Software polyglot: ability to read and understand advanced Java, C++, golang, TypeScript, etc.)
- Ability to jump between various technologie, open-minded and believing in the "right tool for the job”
- Hardware and micro-electronics culture