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Infrastructure Engineer at Jack Henry & Associates - Remote (United States)

Job Description

As part of the platform team in the Jack Henry Digital group, you’ll get the chance to make a positive impact on people’s lives. We believe that the world is a better place with community banks and credit unions. To that end we strive to make solutions that empower community financial institutions to make digital banking personal and to stay relevant in today’s competitive, technologically diverse market.

Our teams build, deploy, and manage resources to deliver the Banno Platform. We provide the foundation for development teams to build new services for deployment in a secure and scalable fashion. Emphasizing DevOps and observability, you’ll enable and assist our product engineering teams with deploying and monitoring their services.

This is a remote position with the ability if desired to collocate at several JHA locations nationwide (post-covid of course). Work hours are flexible, but gravitate towards US business hours. Occasional travel may be required for professional development conferences or company meetings (post covid).

Skills and Expertise

• 1+ years of experience deploying and managing infrastructure services and applications to public and private compute platforms.
• 2+ years building and maintaining deployment pipelines in production.
• 3+ years of experience in production container orchestration, operations, security, and networking.
• 4+ years of experience in software development or related field.

You may not be able to check off every item, but if you’re the type of person willing to stretch and learn then we’d like to hear from you.

Your Work is to:

Build strong work relationships based on open communication that encourage a creative, thoughtful and enjoyable work environment.

Collaborate with other engineers to propose and execute strategies, ideas and technologies well suited to the problems at hand.

Combine engineering and software development experience and skills to implement infrastructure as code.

Build a better platform team with us.

^ I mean I could stop here, but YES there's more!

• Take part in an on-call rotation where you will aid engineering teams in responding to production issues quickly. Use early warning and alerting technologies to aid in the development of self-healing and/or well documented responses to problems.
• Participate in post-mortems focused on identifying contributing causes. Providing actionable solutions to prevent the issue from recurring and increase service reliability.
• Provide technical infrastructure insight and help to development and operations teams in the support of our platform.
• Work to further develop your career with candid feedback, continuous learning and wide ranging experiences working with our production environments.

Timezone & Location - Timezone: EST through PST - US Residents only

Hiring Process

1. ~30-45min Non-technical call w/ hiring manager.
2. ~45-90min Zoom call to chat with core team members.
3. Offer