As a Senior Platform Engineer, you will be responsible for the design, development, testing, and deployment of products that help companies communicate with their customers in deep and personal ways. We service over 30,000 API requests per second and our SDK is installed on over 2 billion devices around the world. We are a small team <15 engineers and our technology stack is built in Ruby on Rails, Scala, and Python, running on Cassandra, MongoDB, ElasticSearch, and Kafka. We containerize and deploy with Kubernetes on AWS.
Success in this role requires:
-5 or more years software development experience, preferably for a B2B SaaS product and/or in a successful startup environment.
-Expert level familiarity with Ruby or Scala.
-Experience with a broad range of tools, frameworks, and libraries; including one or more of Big Data and Data Analytics, Machine Learning, Service--Oriented Architectures, NoSQL (Cassandra, MongoDB), ElasticSearch, Kafka, and Distributed Computing. The curiosity and desire to stay current on these and related rapidly evolving topics.
-Expertise in REST and API design.
-BA/BS degree in computer science or related experience.
-Participation in 24/7 on-call rotation for monitoring of system status and resolution of critical issues & outages.
-Self-directed, with a sense of urgency and a bias for action and data-based decision making.
-Close attention to detail and commitment to building high quality, scalable products.
-A commitment to lean/agile development that focuses on customer value delivery, low latency engineering practices, and individual developer ownership.
-The ability and desire to collaborate closely with other developers and members of the Apptentive team. The belief that diverse teams do better work.
-A willingness to work directly with customers to investigate and resolve issues, gather product feedback, and learn about new use cases and features.
Apptentive helps thousands of companies build deeper, more meaningful relationships with millions of people around the world. We believe software is powering more relationships than ever before and that we can help make software about People. We’re building the platform to power customer communication for the modern business. We’re a rapidly growing, well-funded startup based in Seattle that’s passionate about building great products with a fun, dedicated hard-working team.
What We Offer
Competitive salary and equity packages
Unlimited paid time off (PTO) and generous family leave policies
401k, HRA/FSA and monthly Orca pass
Comprehensive medical, dental, and vision insurance 100% premiums paid
Paid professional development (conferences/courses)
A chance to build something great with other amazing people
How We Work
We have ownership on how we complete work and take responsibility for our outcomes
We are creative in how we approach problems and deliver pragmatically
We share information and learn from each other
We pride ourselves on being adaptable because change is a constant
We focus on the customer to give them a voice
We make mistakes, learn and improve as we iterate
How We Do Not Work
We are not aggressive or competitive with each other, and we greatly appreciate diverse thinking
We are not defined by our roles. We get opportunities to work on new areas to expand our knowledge and abilities
We don’t work at all hours, because we have friends and families, and they are important to us
Apptentive is an equal opportunity employer and we value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
This position is based at Apptentive in Downtown Seattle and offers competitive salary and benefits.