Senior Software Engineer at New Relic - Portland, OR, United States / Remote United States

Job Description

Your Opportunity

You will be at the heart of New Relic’s best-in-class APM solution, with a focus on our open source Go projects. Engaging the community to shape direction and drive innovation, your lightweight and dependable data collection software [https://github.com/newrelic/go-agent] will directly impact our mission.

Opportunity to work from a remote office may be available depending on applicant location.

What You'll Do

• Write efficient Go. Customers run our code in their production systems, which means you write, build and run a comprehensive test suite to make sure each release is extensively tested and dependable.
• You thrive on managing multiple in-flight workstreams while influencing outcomes in our open-source communities. You collaborate with internal and external teams to provide technical leadership for new feature development, through creation and review of multi-language feature specifications, architecture and documentation..
• Curate a home for contributors on our open-source projects. You lead through collaboration and further an ecosystem for experimental thinking, discussion and constructive debate.
• Provide recommendations on product direction and architecture, informed by your understanding of emerging projects and standards.
• Help iterate on our processes, practices, and culture as we grow through active collaboration with those around you. We value the power of pairing to share information, ensure quality, and grow our expertise.
• Support our agents. You participate in rotations assisting our dedicated support team to help customers solve issues and get the most of the agent

Your Qualifications

Must-have:

• Go expertise: You write portable, efficient and readable Go code.
• Comfortable with working in ambiguity, but also seek to minimize the unknown by utilizing standard methodologies, meta-work skills (project management, communication, work estimation) and well-reasoned opinions.
• A passion for sharing your knowledge for the benefit of those around you, demonstrating a true growth mentality that encourages teammates to seek you out as a mentor. You mentor and pair with team members to facilitate mutual growth.
• You excel in tailoring written and verbal communication to context effectively, and succinctly convey complex technical concepts to a range of audiences. This team writes proposals, specs, and retrospectives. You give talks and demo our work.
• You’re engaged with a high degree of autonomy while proactively keeping stakeholders informed.
• You care about the “Second Job”: Our “first job” is the job we were hired for (all of the above). Our “second job” is helping those around us to succeed at their jobs. Balancing first and second jobs makes us smarter, more effective, and happier.

Nice-to-have:

• PHP and C development experience.
• Experience contributing to OpenSource Projects

Please note that visa sponsorship is not available for this position.

Our Office

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building an inclusive culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

Interview Process

Please respond with a Cover letter indicating what interests you about this role and our company and how your background best be suited for this role.

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